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Return and refund policy
Eligibility for Refund:
Refund requests must be made within 7 days from the purchase date.- To qualify for a refund, the product must be unused, in its original packaging, and in the same condition as received.
Exclusions:
- Customized or personalized items cannot be refunded.
- Products damaged or missing parts, not due to our error, are ineligible for a refund.
Refund Initiation Process:
- To initiate a refund, contact our customer service team at refunds@shahsarmadshah9@gmail.com within 7 days of purchase.
- Provide your order number, a detailed reason for the refund request, and any necessary supporting documentation.
Refund Procedure:
- Upon approval, your refund will be initiated to the original payment method.
- Please allow a certain number of days for the credit to reflect, depending on your card issuer’s policies.
Non-Refundable Items:
- Certain items, such as gift cards and downloadable software products, are non-refundable.
Late or Missing Refunds:
- If your refund is delayed, first check with your bank and credit card company before contacting us.
- For further assistance, contact refunds@
Contact Information:
- For any questions or concerns regarding our Refund Policy, reach out to our customer service team at customerservice
Note: Shah Electronics reserves the right to update or modify this Refund Policy at any time without prior notice. It is the customer’s responsibility to periodically review this policy.
Thank you for choosing Shah Electronics. Your satisfaction is our priority.